10 Common Questions About Wireless Headsets

10 Common Questions About Wireless Headsets

Since there are many questions about wireless headsets which users want to know about, we are going to answer the top ten questions. So, join the JBQ team to the end of this article.

  1. What is different between Bluetooth headphones and wireless headphones?

Essentially, Bluetooth and wireless headphones are the same things.

A wireless headphone or headset is related to a headphone that is able to connect with other smart devices through radio signals. 

In fact, Bluetooth is the official name that was patented as a global wireless communication standard, and this name is used in headphones, smartphones, and tablets in order to exchange data over a short distance.

  1. Some people claim that if you use Wireless Headsets, it is more likely to compromise the confidentiality of your phone calls and are not secure

This statement is False. In fact, based on a system of a wireless headset, there is very little opportunity for the signal to be tracked by an eavesdropper. It should be noted that in different wireless headsets, different types of protection against eavesdroppers are applied. Therefore, users can use these wireless headsets with peace of mind.

There are three types of protection which use in wireless headsets:

First of all, Channel Hopping or Frequency Hopping: The two parts of the headset system use the frequency that is changed very swiftly. In fact, these two parts are used for talking.

Second, Encryption system: There is digital encryption on the signal that is between the base unit and the headset.

The ultimate option is Range Restrictions: In the wireless headsets, the amount of signal being sent is controlled and l this restriction prevents more signal. As a matter of fact, intelligent power management controls the range from the base station.

Digital Encryption offers the greatest protection among these three strategies, and Channel Hopping and Range Restrictions are able to build an extra layer of obscurity and decreased opportunity respectively.

In all wireless headsets, at least one type of this protection is employed, and all three types of protection are used in some wireless headsets.

Here we explain the feature of wireless headset systems:

  • 2.4 GHz, there are multi-layered security systems that are able to prevent eavesdropping.
  • Digital Spread Spectrum signal that is developed for secure military communications, and it hops 90 times per second for airtight security.
  • In these headsets, 64-bit encryption is employed to protect all calls.
  • The range of transmission is limited by Smart Power Management for additional security
  1. The quality of Wireless Headsets is lower than the wired headsets

This statement is False. In fact, in the contemporary era, a voice dedicated DECT 6.0 technology or 1.9GHz voice-dedicated wireless technology is implemented in wireless headsets in order to provide sound with high quality which is the same as corded headsets.

In fact, when your contacts call you, they are often unable to recognize that you are talking with a wireless headset.

  1. We can use the Wireless Headsets instead of phone functions i.e., place calls on hold or transfer calls.

This statement is also false. 

Although you can answer a call remotely with every wireless headset being on the market, you are unable to make a call remotely with wireless headsets.

It should be noted that the wireless headsets are incapable to do other telephone functions such as Transferring calls to another line, placing calls On Hold, or answering a specific line if multiple lines are ringing.

This is because almost every smartphone has its proprietary standards.

  1. If you want to purchase the Wireless Headsets, you have to pay a lot more than Corded Headsets

This statement is Completely False. 

You can buy a wireless headset with just a few more dollars than a wired headset. 

Therefore, you will free up from cords that are dangling or tangling, and you are able to walk freely in your room or your office up to several hundred feet.

  1. I must burn in Bluetooth headphones

No, this claim is false. This is because if you burn in your headphones, actually, it is like breaking them in.

When this statement is true that is usually associated with audiophile-grade headphones and involves audio enthusiasts pumping various types of audio on-loop through their headphones for a long time. This theory isn’t accepted by all, and therefore, it certainly isn’t needful for Bluetooth headphones.

  1. There is interference occurs if you use multiple headsets

This claim is completely wrong. Voice-dedicated DECT 6.0 technology and 1.9GHz wireless system offer the best audio quality, the lowest probability of interference with other wireless devices, and digitally-secure communications, and you can enjoy delivering uncompromised audio quality.

  1. You are incapable to use more than one headset in your office environment

This is a false claim. Based on your environment and the type of headset being used, you can utilize up to 30-50 units in one area using some wireless headsets, and you can also keep them 10 feet apart.

Generally, you can use 30 units per 1000 square feet. If you need more than 30 units per 1000 square, you have to investigate your site for wireless frequencies before proceeding.

  1. All wireless headphones are equipped with a noise-canceling system.

This is the wrong claim. In fact, not all wireless headphones benefit from noise-canceling enabled, and quite a few models are noise-canceling systems.

As a matter of fact, wireless headphones are great for commuters. In fact, the noise cancellation option is available in luxury models in order to turn down the volume when you are in busy places, so, you can hear whatever music or white noise you are playing.


  1. If you want to use a wireless headset system, you have to buy a specific office phone

This is a wrong statement. You can use wireless headsets for almost all types of office phones with the exception of a few models. It should be noted that you need to route the wireless system by the handset port.

You should consider that if you don’t familiar with this system, call a representative to check compatibility.

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