Terms and Conditions
Introduction
Welcome to JBQ.ae. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our site and the purchase of products from our online store. Please read them carefully.
Definitions
– Website: JBQ.ae
– Company: JBQ Phones Trading LLC
– We/Us/Our: JBQ Phones Trading LLC
– User/Customer/You/Your: Anyone who accesses or uses the website
Eligibility
– By using the website, you represent and warrant that you have the right, authority, and capacity to enter into these terms and conditions.
Product Information
– We strive to ensure all product descriptions and prices are accurate. However, errors may occur. If we discover an error, we will inform you and offer the option to reconfirm or cancel your order.
– Product images are for illustrative purposes only. Actual product packaging and materials may vary.
Orders and Payment
– All orders are subject to availability and acceptance.
– Payment can be made by credit card, debit card, Cash On Delivery or any other method specified on the website.
– You will receive an order confirmation email after placing an order.
– We reserve the right to cancel orders at our discretion if we suspect fraud or other unauthorized or illegal activity.
Shipping and Delivery
– We offer shipping within the UAE and internationally.
– Orders are processed and shipped within 48 hours on business days in all over the UAE.
– Shipping charges are displayed on the product page.
– Any shipping offers will be displayed on the website.
– Delivery times may vary depending on the destination and shipping method.
Returns and Refunds
– We offer a 30-day return policy for all products.
– To initiate a return, contact us at info@jbq.ae with your order details.
– Products must be returned in their original condition and packaging.
– Refunds will be processed within 7-10 business days after receiving the returned product.
Warranty
– All products come with a 1-year warranty covering repairs or replacements.
– The warranty is valid only with the original invoice from JBQ Phones Trading LLC.
– The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
Privacy Policy
– We are committed to protecting your privacy. Please refer to our [Privacy Policy](https://jbq.ae/en/privacy) for detailed information on how we collect, use, and protect your personal data.
– By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
Limitation of Liability
– We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
– Our total liability to you for any damages shall not exceed the amount you paid for the product.
Intellectual Property
– All content on the website, including text, graphics, logos, and images, is the property of JBQ Phones Trading LLC and protected by copyright laws.
– You may not reproduce, distribute, or use any content from the website without our prior written consent.
Governing Law
– These terms and conditions are governed by the laws of the United Arab Emirates.
– Any disputes arising from these terms and conditions shall be resolved in the courts of Dubai.
Compliance with UAE Laws
– You agree to comply with all applicable laws and regulations of the UAE regarding your use of the website and purchase of products.
– We adhere to UAE consumer protection laws, including the Consumer Protection Law (Federal Law No. 24 of 2006) and the E-commerce Law (Federal Law No. 1 of 2006).
Modifications to Terms and Conditions
– We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page.
– Your continued use of the website after any changes constitutes your acceptance of the new terms.
Contact Information
– If you have any questions about these terms and conditions, please contact us at:
– Email: info@jbq.ae
– Phone: +971 2586 532145
Severability
– If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
– These terms and conditions constitute the entire agreement between you and JBQ Phones Trading LLC regarding your use of the website and purchase of products, superseding any prior agreements or communications.
By using JBQ.ae, you agree to these terms and conditions.
Thank you for shopping with us!
